Mobile phones have only increased in popularity year since their inception. In fact, almost 98% of Americans in the United States own a cell phone.
They’ve become a massive asset to our lives, and we can’t live without them. We can check our bank balances, read our favorite books, get the latest weather, and so much more, all at the click of a button.
However, when our mobile phones stop working, our worlds come grinding to a halt. We begin to panic: how will we get our data?!
Keep reading if you want to learn more about cellphone repair or if this has happened to you before. This blog covers eight things to look for in the mobile phone repair company you choose.
1. Look for Referrals
When looking for a quality cellphone repair shop, the first thing to consider is whether you know anyone who has recently used this service. Asking friends and family for referrals is a great way to gather a list of possible options.
If your friend or family member received outstanding service when taking their cell phone in, they would happily recommend that company to you. Conversely, they’ll let you know if they could have had a better experience. If this happens, you know you can avoid that company and move on to the next contender.
2. Check Their Reputation
Once you have a list of names you gathered from various places, it’s time to compare their reputations. One easy way to do this is to go online and see if they have any recent reviews on their Google business listing. If they have many five-star reviews, you know they offer good service, and you can trust them with your device.
If they don’t have a Google listing or even a website or Facebook page, while it’s optional to have any of these, a company without an online presence may not be updated on the latest technology. You should be wary of entrusting your iPhone or Android device.
3. Review Their Services and Turn Around Time
The next thing you want to check is the services they offer. Not every cellphone repair company will provide the same services, like battery replacement. Some may work exclusively on iPhones, and others may repair many more brands.
Checking their website is a great way to see a list of their services. You also want to enquire about their turn around time. For instance, if they’re a bustling repair shop, you may have to wait weeks for the return of your repaired cell phone. It’s good to know this information before making your decision.
4. Compare Prices
Even if you’ve found a company that matches all the above factors, comparing the companies’ prices on your shortlist is wise. Some cellphone repair shops will have many years of experience, so their pricing may reflect their experience.
This may make one shop more expensive than another, so you shouldn’t necessarily go with whoever is cheapest. Additionally, by comparing pricing, you can get an overall view of the average cost of a cellphone repair job.
5. Brand Knowledge
When choosing a cellphone repair business, you want to ensure they know what they’re doing. For instance, if you’re an iPhone user, you want to ensure your chosen company has specific brand knowledge about repairing Apple products.
Along with this brand knowledge, you can expect them to have the appropriate equipment to carry out the repairs successfully. Conversely, if you use an Android phone, you want to know if the repair services you choose can handle the repairs.
6. Enquire About Repair Warranties
Mobile phone repairs are costly, so another thing you want to consider when choosing cellphone repair services is what warranties or guarantees they offer. They should provide a minimal warranty if they’re confident in their work and replacement parts.
This warranty would allow you to go back should anything go wrong within the warranty period. If the company you’re considering doesn’t offer any warranties or guarantees, it may be best to skip them and move on to the next contender.
7. Consider Their Location
Another factor you want to consider when choosing your phone repair services is where the business is located. If they’re far away and require you to drive a significant distance, this can cost you more in time and gas. Even if you’re saving on the mobile phone repairs, the extra you spend in time and gas money doesn’t make the repair costs worth it.
Instead, try to narrow your search to repair shops that are in your local city or town. This is especially important if you don’t have a car and rely on Uber or other public transport options.
8. Check Their Experience
Finally, one of the last factors to consider is how much experience the shop has. If they’ve only been in business for a short time, they may not have extensive experience with all models of phones. This can mean they may not do a proper repair job on your device.
Wherever possible, try to pick a company that has been in business for many years and has many happy customers and supporters. If many others are satisfied with this company’s services, you will likely get the same top-quality service.
Choose The Best Cellphone Repair Services You Can Afford
Finding the right cellphone repair business can benefit you in several ways. If you pick the right company, you can ensure you will get a good quality repair job backed by a warranty. Checking online reviews is a quick and easy way to get a brief overview of a company, and those with several bad reviews are best avoided. Instead, you want to find a company with years of industry experience and knowledge about your phone’s specific brand.
If you’ve found this article helpful, read more in our Technology, Education, and How To sections. What else will you find?